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--- 2gcable [2011/01/20 07:51]
twdorris
+++ 2gcable [2011/12/09 09:57]
twdorris
@@ Line 7: / Line 7: @@
 So we're left with no choice but to simply stop replacing cables. I suspect this is why other shops selling similar products had to do the same thing. You can thank anyone that you find selling copies of our stuff for the hassle.
+**CHIP NOTE:**
+We keep getting this:
+"I bought a 2G V2 DSMLink chip from someone.  They did not include the OBD2 adapter.  Can I send the chip in so you can verify it's legitimate and then sell me a replacement adapter."
+The answer is no, we can't.  Getting a chip in doesn't tell us anything about the missing adapter.  Even if the chip is legit (which is actually hard to tell anyway), it doesn't matter.  Consider this sequence of events:
+  - Someone decides to copy their chip.  They sell the original chip but keep the OBD2 adapter.
+  - That buyer shows us their "legitimate" chip asking for a replacement adapter.  We sell them a replacement adapter.
+  - That buyer then repeats what the previous seller was doing starting all over at (1) with a new buyer.
+So the same "legitimate" chip can be passed around several times.  The chip is meaningless whether it's a copy or it's one of our original chips.  The only physical piece of a DSMLink package that you can't easily duplicate is the OBD2 adapter.  So *that's* the piece we have to get back in here in order to honor upgrades or support.

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