creditcard
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creditcard [2009/05/13 12:55] twdorris |
creditcard [2009/05/13 12:57] twdorris |
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| - If that succeeds, our processor finishes the sale and the money transfers to our account. | - If that succeeds, our processor finishes the sale and the money transfers to our account. | ||
| - If that validation fails, our processor requests that the customer's credit card bank release the authorization hold placed in step 3. | - If that validation fails, our processor requests that the customer's credit card bank release the authorization hold placed in step 3. | ||
| + | |||
| ===== Authorization Hold ===== | ===== Authorization Hold ===== | ||
| - | The biggest problem with this "hold and commit" flow is that the authorization hold placed in step 3 above locks those funds in the customer's credit card account for some period of time **even if** the transaction (and actual transfer of funds) in step 4 fails. | + | The biggest problem with this "hold and commit" flow is that the authorization hold placed in step 3 above locks those funds in the customer's credit card account for some period of time **even if** the transaction (and actual transfer of funds) in step 4 fails. Our processor requests that the credit card bank release the hold, but not all banks do this promptly. They place the hold immediately but they clear the hold periodically! Some banks can take 24hrs or more to clear a hold after being told to do so! |
| - | We have no control over this ourselves. The customer's credit card bank can clear the hold if the customer calls in about it. But it's really up to the customer's bank on how long that hold will stay in place before being cleared automatically. | + | We have absolutely no control over this. The customer's credit card bank can sometimes clear the hold if the customer calls in about it. But it's really up to the customer's bank on how long that hold will stay in place before being cleared automatically. |
| So if the customer just checks his available balance after one of these failed transaction, he will mistakenly get the impression the funds were transferred out of his account. But in reality, only a hold was placed. No funds transfer actually took place if the transaction failed. | So if the customer just checks his available balance after one of these failed transaction, he will mistakenly get the impression the funds were transferred out of his account. But in reality, only a hold was placed. No funds transfer actually took place if the transaction failed. | ||
creditcard.txt ยท Last modified: 2024/03/15 11:16 (external edit)
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