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The following is provided as a resource to use while collecting information to register a copy of DSMLink. We will need to know the following:
The DSMLink chip ID is a four-digit number printed after the word DSMLink on the EPROM chip inside the ECU. It's also printed on the outside of the black protective box the package originally shipped in. You can see examples of this 4-digit number below (1307, 2307, 3307).
Once you have that information, just e-mail us and we'll get an account created for you.
Believe it or not, your 2G DSMLink cable/adapter is the key to your DSMLink package. Do yourself a huge favor by treating it as such. Don't lose it and don't leave it lying around in your car while you're away. If you damage your adapter, we'll gladly repair, often free of charge; but the damaged adapter (at least the internals) must be returned to us first.
Because people are copying our chips, selling them, and then telling the buyers to contact us to get a replacement cable/adapter, we've had to suspend sales of the adapter entirely. This makes it very awkward for someone that has their car broken into or simply loses their cable. We can't distinguish one situation from the other on our end. We tried for awhile, but then people got wise to what we were asking for in terms of “proof” and just started faking that.
So we're left with no choice but to simply stop replacing cables. I suspect this is why other shops selling similar products had to do the same thing. You can thank anyone that you find selling copies of our stuff for the hassle.