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mac_install_run_debug [2013/02/01 08:01] twdorris |
mac_install_run_debug [2024/03/15 11:16] (current) |
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If you're getting a message just trying to mount the DMG installer file, this was the solution one person found to work for him. | If you're getting a message just trying to mount the DMG installer file, this was the solution one person found to work for him. | ||
- | What i did was went to security tab, unlock the security (bottom left lock, click on it) then check off where it says "allow applications from everyone". | + | What i did was went to security tab, unlock the security (bottom left lock, click on it) then |
+ | check off where it says "allow applications from everyone". | ||
| | ||
- | Then install the driver for Mac users, it should download this way. After the driver is installed, the actual ECMLink program should now be able to download and run. | + | Then install the driver for Mac users, it should download this way. After the driver is |
+ | installed, the actual ECMLink program should now be able to download and run. | ||
| | ||
- | Make sure when you are all done to go back to to security reasons, check off "accept applications from App store and known sources" and lock it. | + | Make sure when you are all done to go back to to security reasons, check off "accept |
+ | applications from App store and known sources" and lock it. | ||
+ | |||
+ | ====== The application doesn't start up ====== | ||
+ | If you get the application installed OK, but then it simply exits immediately after the initial splash screen comes up, you may be running a 64-bit OS and need to get a 32-bit Java installed and/or run the ECMLink application as a 32-bit application. This is what one user reported to work. Others responded saying it fixed their issue as well. | ||
+ | |||
+ | try right clicking on the icon in the apps folder, and click get info, then check | ||
+ | the 32 bit box, this is assuming your laptop is 64 bit, my macbook pro 13 did the | ||
+ | same thing. | ||
+ | |||
+ | Also note that as of [[https://www.ecmtuning.com/downloads.php|v3.26.65 of the ECMLink application]], we now require a 32-bit JVM explicitly in the launcher executable. So you should be getting messages about this now when it happens instead of mysterious splash screens disappearing. | ||
+ | |||
+ | ====== Latest and greatest drivers ====== | ||
+ | |||
+ | We use device drivers provided by FTDI. You can always grab the absolute latest and greatest drivers off their website. | ||
+ | |||
+ | [[http://www.ftdichip.com/Drivers/VCP.htm|FTDI device drivers page]] | ||
+ | |||
+ | I would highly recommend making sure you have the device driver updated in addition to the ECMLink application. | ||